Terms and conditions

Introduction

Welcome to EreaDrone. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

These terms are effective as of 23 June 2023.

Users of our website are expected to use it in a lawful, respectful, and courteous manner. Prohibited activities include, but are not limited to, harassment, spreading malicious software, and infringing on intellectual property rights.

All content on this website, including text, graphics, logos, and software, is the property of EreaDrone or its content suppliers and protected by international copyright laws.

EreaDrone is not liable for any damages that arise from using our website or services. This limitation of liability applies to direct, indirect, incidental, and punitive damages.

These terms and conditions are governed by the laws of France.

Refer to our Privacy Policy for information on how we collect, use, and protect your data.

For any questions regarding these terms, please contact us at contact@ereadrone.com or https://ereadrone.com/contact.

EreaDrone reserves the right to terminate user accounts or access for breach of these terms.

EreaDrone may update these terms from time to time. Continued use of the website after such changes constitutes acceptance of the new terms.

Users are prohibited from engaging in illegal activities, violating others' privacy rights, and using the website for unauthorized commercial purposes.

Any disputes arising out of these terms will be resolved through arbitration in France.

Community Guidelines and User Conduct

• Users must choose respectful and appropriate nicknames that do not impersonate others, contain offensive language, or infringe on intellectual property rights.
• User profiles should not contain false information and must adhere to our community standards.

• Users are expected to communicate respectfully with others in all chat rooms and forums.
• The following behaviors are strictly prohibited in any form of communication on our platform:
• Harassment, bullying, or threats against other users or groups.
• Posting or sharing content that is obscene, pornographic, violent, or otherwise offensive.
• Engaging in hate speech or discriminatory remarks based on race, gender, religion, nationality, sexual orientation, or any other protected status.
• Distributing spam, advertisements, or unsolicited promotions.

• Users are encouraged to contribute positively to discussions and content creation.
• Contributions that disrupt the community, spread misinformation, or create a hostile environment are not permitted.
• Users retain ownership of their original content but grant EreaDrone a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such content.

• EreaDrone reserves the right to moderate, edit, or remove any content that violates these guidelines.
• Repeated violations may result in a temporary suspension or permanent ban from the website.
• Users can report violations of these guidelines to the website administrators or moderators for review.

• All users must comply with local, national, and international laws while using our website and services.
• Any illegal activity or content will be reported to the appropriate law enforcement authorities.

• EreaDrone is committed to maintaining a safe and respectful community. In line with this commitment, we reserve the right to suspend or permanently ban users from our game and services if they fail to comply with our community guidelines and user conduct rules.
• Actions that may lead to suspension or banning include, but are not limited to:
• Repeated violations of our community guidelines.
• Engaging in illegal activities or promoting such activities through our platform.
• Creating a hostile or unsafe environment for other users.
• Any behavior that significantly disrupts the normal functioning of the game or community interactions.

• Users subject to suspension or banning will be notified of the action taken and the reasons for it.
• An appeal process will be available for users who believe they have been wrongfully suspended or banned. Details of the appeal process will be provided at the time of the action.

• Users are responsible for their actions within the game and on our platform. EreaDrone will not be held liable for any consequences that arise due to a user's violation of the terms, including suspension or banning from the game.
• We encourage all users to report any behavior that violates our community guidelines to help us maintain a positive and inclusive gaming environment.

Email Communication

By creating an account with EreaDrone, users agree to receive periodic email communications regarding the game, updates, promotions, and other relevant information. Users can opt-out of promotional emails at any time, but operational emails related to account management and important updates will still be sent.

• EreaDrone respects the privacy of its users. Emails sent by us will not contain confidential information and we advise users not to share sensitive personal information through email communication.
• All email communications sent by EreaDrone will comply with our Privacy Policy.

Users are encouraged to report any misuse of email communication from our platform, including spam or suspicious emails, to EreaDrone’s support team for investigation.

Refund Policy

EreaDrone is committed to customer satisfaction and offers refunds under specific conditions. This policy outlines the circumstances under which refunds are provided.

For purchases made through third-party platforms like Steam, the refund policy of the respective platform will apply. Users are advised to refer to the platform's refund policy for details. EreaDrone adheres to these policies and will process refunds in accordance with them.

• For games and retail keys purchased directly from EreaDrone or through product keys activated on EreaDrone, users are eligible for a refund within 14 days of purchase, provided the game has been played for less than 2 hours.
• To request a refund, users must contact EreaDrone’s customer service within the stipulated period and meet the playtime condition.

• No refunds will be provided for accounts that have been suspended or banned due to violations of our Terms and Conditions or Community Guidelines.
• This exclusion applies regardless of the purchase platform and is in place to enforce our commitment to fair play and community standards.

• Eligible refunds will be processed to the original method of payment within a reasonable timeframe.
• Users should note that processing times may vary depending on the payment method and financial institutions involved.

By making a purchase, users acknowledge and agree to this refund policy. We encourage users to review the policy thoroughly before completing their purchase.

Conclusion

Thank you for using EreaDrone. By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. We reserve the right to modify or revise these terms, and we encourage you to revisit this page periodically to stay informed of any changes.

If you have any questions or require further clarification regarding these Terms and Conditions, please do not hesitate to contact us at contact@ereadrone.com or https://ereadrone.com/contact. Your continued use of our services following any changes to these terms constitutes your acceptance of those changes.